Careers

Director of Talent Aquisition

The Wing is seeking a Director of Talent Acquisition to help grow our Wing team and handle all aspects of recruiting and human resources across club and corporate levels.

 

Responsibilities include but are not limited to:

  • Manage the full cycle recruiting processes at the club and corporate office levels: sourcing; screening; interviewing; reference checks; creating job descriptions, offer letters and onboarding.
  • Partner with company leadership and hiring managers to target hiring needs, create job descriptions and identify top candidates.
  • Implement and oversee payroll processes and procedures; streamline company hiring process and efficiencies.
  • Manage employee handbook policies and standards
  • Track and communicate employee policies and protocols
  • Oversee, develop and rollout performance review systems
  • Oversee and manage Employee Benefits and structure compensation strategy and bands
  • Develop and oversee professional development for employees both clubs and HQ

 

Key Qualities:

  • Deep understanding, interest, and excitement in cultivating and maintaining an awesome company culture
  • Flexibility and effective communication
  • Self starter
  • Passion for the brand and mission

 

Experience Requirements:

  • 5+ years of recruiting and human resources experience
  • Fluency with all the landscape of HR services and products, including recruiting platforms, HR systems, tools and available resources

 

Apply here to join our Wing Family! 💪

General Manager (BROOKLYN, DC)

The Wing is seeking a General Manager who will support the needs of the Space and its operations.  This role will directly oversee staff, daily ordering, support Events in The Space and address day to day facility needs.  The General Manager will report directly to the Regional Manager and support the development of all part time staff.

 

Responsibilities include but are not limited to:

  • Hire + support training of a part time team for Front Desk and Cafe
  • Create and manage part time staff schedule
  • Have a weekly 1:1 growth and development meeting with Regional Manager
  • Coordinate monthly staff meetings/outings with part time team
  • Create development plans for your part time employees, meet with team and update monthly
  • Oversee all ordering of supplies in The Space using systems in place
  • Communicate all vendor needs to Operations team
  • Manage Space supply ordering budgets
  • Manage food and beverage ordering and budgets
  • Keep space looking and functioning on brand, following Brand Standard Operating Procedures
  • Be in The Space 5 days/week, flexible with schedule as it may shift or change to support events in The Space (including one weekend shift per month)
  • Manage the part time team through creating expectations and holding staff accountable
  • Oversee and support Cleaning Staff and cleaning needs throughout The Space
  • Ensure an excellent experience for all members, prospective members and guests while in The Space

 

Key Qualities:

  • Strong customer service/hospitality experience
  • Passionate about development and training
  • Solution-centric collaborator
  • Interested in promoting a positive professional community and culture
  • Strong verbal and written communication skills
  • Experience managing part time staff

 

Experience Requirements:

  • Bachelors degree or equivalent
  • 2+ years experience in Operations and/or Hospitality
  • Experience managing individuals
  • Financial literacy and business operations experience a plus
  • Strong organizational skills with the ability to multitask projects through from start to finish

 

Apply here to join our Wing Family! 💪

Community Manager (DC)

The Wing is seeking a Community Manager in DC who will serve as the customer-facing liason between members and management. This role works closely with their local membership base and is chiefly focused on crafting meaningful connections between members. Community Manager will report directly to the Director of Community.

 

Responsibilities include but are not limited to:

  • Attending programming events to interface with members
  • Planning and arranging community focused events like member breakfasts, member drinks, etc
  • Connecting members both in and out of the space
  • Conducting Open Houses and fielding any and all potential member questions
  • Work in tandem with Community Director to plan outreach to maximize member engagement
  • Identify and act on opportunities to connect members
  • Working in tandem with Community Director and Manager to conduct end to end Onboarding process for new members (conducting tours, answering questions, etc)
  • Work in tandem with Community team to maintain integrity of sales data and sales process
  • Work alongside Community Analyst to facilitate weekly and monthly reporting

 

Key Qualities:

  • Self starter with entrepreneurial  spirit
  •  Solution centric collaborator
  • Superior verbal and written communication skills

 

Experience Requirements:

• 5 years experience in Hospitality or Community focused position
• CRM competency (Pipedrive or Salesforce)
• Strong organizational skills with proven ability to multi-task

 

Apply here to join our Wing Family! 💪

Office Manager

The Wing is seeking an Office Manager to support day to day office operations in our New York headquarters.

 

What You’ll Do:

  • Designs office operations; oversee Intern program; tracking Staff expenses; filing and naming systems; reviewing and approving supply requisitions
  • Maintains office efficiency by planning office systems, layouts, and equipment procurement
  • Establishes and implements standards and procedures to streamline workspace and office maintenance
  • Achieves financial objectives by maintaining a budget; scheduling expenditures; preparing invoices and executing payments
  • Coordinate office activities to secure efficiency and compliance to company policies; managing Conference Room bookings; planning and executing office events
  • Point person for maintenance, mailing, shipping, supplies, equipment, bills and errands
  • Manage all office equipment; troubleshoot and make adjustments as necessary
  • Create and update records and databases with personnel, financial and other data
  • Manage relationships with vendors, service providers, and landlord; ensure all invoices and payments are made on time
  • Provide general support to visitors
  • Contributes to team effort by accomplishing related results as needed
  • Maintains professional and technical knowledge by attending educational workshops; establishing personal networks
  • Schedule and oversee company outings, offsites and more
  • Support Human Resources as needed

 

Who You Are:

  • Experience working in an office setting
  • Excellent written and verbal communication skills
  • Strong knowledge of Dropbox and Google Suite applications
  • Ability to multi-task and prioritize projects
  • Customer-service oriented
  • Able to complete complex administrative tasks with minimal supervision
  • Must be a team player with a ‘can do’ attitude
  • Must have passion for the Wing brand

 

Apply here to join our Wing Family! 💪

Graphic Designer

The Wing is hiring a Graphic Designer to assist with the conceptualization and execution of various digital and print design projects. This role reports to The WIng’s Design Director and will work closely with other members of the Brand Team.

Core Responsibilities Include:

  • Create original designs for various brand touchpoints including in-space signage, special events, member communications, merchandise, and more.
  • Develop innovative design concepts that remain true to the brand’s identity standards.
  • Execute day-to-day company needs using design standards.
  • Prepare mechanical files and print specs for the production of various print and signage projects.
  • Collaborate with the Brand team to develop concepts and art direction for various video, social, and marketing campaigns.
  • Manage multiple cross departmental projects to meet objectives and deadlines.
  • Communicate to leadership the status of various ongoing projects.

 

Support:

  • Support the Events, Partnerships, and Community teams with various brand collateral needs.
  • Support the Operations team with in-space signage needs.
  • Support the Brand team by creating social media graphics, conceptualizing video and photo shoots, and light photoshop editing.

 

Skills:

  • Strong understanding of typographic skills and grid use
  • Organization and time management
  • Adobe CC
  • Sketch
  • After Effects

 

Experience

  • 3+ years
  • Print and signage production

 

Apply here to join our Wing Family! 💪

Events Associate (DC)

The Wing is seeking an Event Associate who will manage all aspects of planning, coordination and production of events at The Wing’s DC location. This role reports to The Wing’s Director of Partnerships & Experiences.

 

Responsibilities include but are not limited to:

  • Develop new and exciting programming ideas for The Wing’s event calendar
  • Facilitate all aspects of event planning, coordination and production of events at The Wing’s DC location
  • Manage, organize and report incoming event and programming inquiries
  • Provide detailed reports of pre and post event logistics
  • Manage production of event collateral and assets as directed
  • Track and reconcile monthly event budget
  • Pro-active communication with the Community team to ensure the highest level of event success and member satisfaction
  • Work with Programming Coordinator to update events calendar and facilitate member communication throughout The Wing’s channels
  • Work with the social media team to capture, distribute and archive event content
  • Liaise with internal teams, coordinating logistics and event needs in clear and concise terms
  • Communicate status updates of events and projects on an ongoing basis

 

Key Qualities:

  • Organized self-starter with an entrepreneurial spirit
  • Flexible schedule including evenings and some weekends
  • A creative mind with an eye for logistical detail
  • Passionate about creating dynamic experiences for communities
  • Charismatic personality with ability to juggle multiple projects and shine in a fast-paced environment
  • Excellent verbal and written communication skills
  • Well-versed in social media event coverage and event story-telling
  • Passion for the Wing brand and mission
  • Ability to work independently with strong relationship-building skills in a cross-functional environment

 

Experience Requirements:

  • 3+ years experience working in event coordination or hospitality
  • Well-versed in social media event coverage and event story-telling
  • Proficient in Google Suite and Microsoft Office

 

Apply here to join our Wing Family! 💪

Events Associate (BROOKLYN)

The Wing is seeking a Event Associate who will support the Events team in all aspects of planning, coordination and production of events at The Wing’s Brooklyn location. This role reports to The Wing’s Programming Coordinator.

 

Responsibilities include but are not limited to:

  • Develop new and exciting programming ideas for The Wing’s event calendar
  • Assist with and lead on-site event preparation, from ideation to execution to post event wrap
  • Manage and organize incoming event and programming inquiries
  • Assist in the tracking, upkeep, and analysis of events data
  • Pro-active communication with the Community team to ensure the highest level of event success and member satisfaction
  • Work with Programming Coordinator to facilitate events communication throughout The Wing’s channels
  • Work with the social media team to capture, distribute and archive event content
  • Liaise with internal teams, coordinating logistics and event needs in clear and concise terms
  • Communicate status updates of events and projects on an ongoing basis

 

Key Qualities:

  • Organized self-starter with an entrepreneurial spirit
  • Flexible schedule including evenings and some weekends
  • A creative mind with an eye for logistical detail
  • Passionate about creating dynamic experiences for communities
  • Charismatic personality with ability to juggle multiple projects and shine in a fast-paced environment
  • Excellent verbal and written communication skills
  • Well-versed in social media event coverage and event story-telling
  • Passion for the Wing brand and mission

 

Experience Requirements:

  • 1-3 years experience working in event coordination or hospitalityWell-versed in social media event coverage and event story-telling
  • Proficient in Google Suite and Microsoft Office

 

Apply here to join our Wing Family! 💪

Creative Production Coordinator

The Creative Production Coordinator will support the Brand team by managing timelines, budget and production needs for all cross-departmental creative projects at The Wing. Candidates should be highly organized self-starters and have both production and project management experience. This role will report directly to the Design Director.

 

Core Responsibilities Include:

  • Oversee and facilitate all creative requests for the Brand team.
  • Oversee production budgets and lead times to manage cross departmental expectations
  • Source and manage relationships with production vendors
  • Manage timelines and track progress to ensure timely completion of all creative projects
  • Create and maintain multiple project calendars

 

Support:

  • Support operations and design teams with space signage needs and lead times.
  • Support cross departmental communication relating to creative projects
  • Support video and photo shoots with sourcing supplies, equipment and tools necessary to execute

 

Experience

  • Creative project management
  • Print and signage production
  • Print and signage vendor management

 

Apply here to join our Wing Family! 💪

Front Desk (SOHO, BROOKLYN)

The Wing is seeking a part time Front Desk Team Member who will work to support the daily needs of the Space, Events, and the Members with sincere hospitality! This role reports to the General Manager.

Who YOU are:

We are looking for multi-faceted, multi-taskers with a penchant for people pleasing and obsessed with providing a memorable customer service experience.

 

Responsibilities include but are not limited to:

  • Greeting and checking in our members and their guests
  • Providing warm, thoughtful, solution-oriented customer service
  • Providing tours and onboarding sessions to new members
  • Maintaining the beauty of our space (straightening chairs, removing empty coffees, fluffing a pillow)
  • Administrative duties: Answering phones, delivering messages, updating member profiles
  • Monitoring security and safety of building
  • Receiving packages and deliveries
  • Keyholder
  • Supporting GM for special events setup and breakdown
  • Special Projects for Founders and GM on an as needed basis

 

Key Qualities:

  • 1-2 years in retail, hospitality or customer service environment
  • You’re well-organized and solution-oriented
  • You’re able to multi task with comfort and ease
  • You’ve got outstanding customer service skills
  • You’re a quick learner who thrives in a fast paced environment
  • You’re open to adjusting course when new ideas come your way
  • You’ve got an enthusiasm for our mission

 

Apply here to join our Wing Family! 💪

Cafe Team Member (SOHO, BROOKLYN)

The Wing is seeking a part time Cafe Team Member who will work directly in the preparation, production and service of the food, liquor and wine on our cafe menu.  This role will support daily needs in the Space, as well as Event Support. This role reports to the General Manager.

 

Responsibilities include but are not limited to:

  • Receive, date and organize food and beverage orders
  • Prep food for café menu
  • Prepare food orders for members with confidence
  • Process payments
  • Work closely with staff to delivery stellar customer experience
  • Provide high-volume hospitality during events, crowded service hours
  • Work small and large events; scheduled mornings, evenings, occasional weekends
  • Maintain a level of professionalism with all members and guests

 

Key Qualities:

  • Deliver high level hospitality and customer service to our members
  • Flexible in schedule, able to support evenings, weekends and large events
  • Team player; lends a hand to support all team members and community members in The Space
  • Self-starter, takes initiative
  • Passionate and knowledgeable in hospitality and restaurant industry
  • Knowledgeable about coffee, food, wine, cocktails
  • Confident, fast learner and quick thinker
  • Multi-tasker
  • Passion for the Wing brand and mission

 

Experience Requirements:

  • Food Handler’s License
  • Experience working in Cafés and/or restaurants; barista/bartending experience is preferred
  • Wine and Cocktail knowledge/experience
  • Must be able to safely lift 20-30lbs of dishware/café inventory

 

Apply here to join our Wing Family! 💪